Hi Manish,
Just for future reference, we have been supporting Bamboo Starter License users exclusively through the Atlassian Community since July 10 2017 as announced in this blog.
Hope that clarifies why your query was redirected to the community.
Hi, this is a community portal with community help.
If you require Atlassian Support raise appropriate issue on https://getsupport.atlassian.com portal. Please attach all log files to speed up the process.
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