Bamboo Setup fails during database setup

[Gareth Abramczyk]

I have been trying without success to set up a new installation of Bamboo 6.5

Three times I have emptied the home directory and removed and recreated a new database.

Each time I tail the log to see it creating the database then stopping at:

2018-05-31 09:55:33,659 INFO [performSetupDatabaseConnectionBackgroundThread] [DefaultHibernateConfigurator] Bamboo schema created.
2018-05-31 09:55:33,706 ERROR [performSetupDatabaseConnectionBackgroundThread] [SetupUtilityBean] Database configuration failed. Schema creation complete, but database tables don't seem to exist.
com.atlassian.config.bootstrap.BootstrapException: Schema creation complete, but database tables don't seem to exist.

the database user is full owner of the database. (postgresql)

after each time going to the host results in the url rewriting to : bootstrap/selectSetupStep.action

with the below error:

Internal Server Error

org.springframework.dao.InvalidDataAccessResourceUsageException: could not extract ResultSet; SQL [n/a]; nested exception is org.hibernate.exception.SQLGrammarException: could not extract ResultSet
	at org.springframework.orm.hibernate5.SessionFactoryUtils.convertHibernateAccessException(SessionFactoryUtils.java:230)
	at org.springframework.orm.hibernate5.HibernateTemplate.doExecute(HibernateTemplate.java:386)
	at org.springframework.orm.hibernate5.HibernateTemplate.executeWithNativeSession(HibernateTemplate.java:349)
	at org.springframework.orm.hibernate5.HibernateTemplate.get(HibernateTemplate.java:469)
	at org.springframework.orm.hibernate5.HibernateTemplate.get(HibernateTemplate.java:461)
	at com.atlassian.bamboo.security.BambooRememberMeTokenDaoImpl.findById(BambooRememberMeTokenDaoImpl.java:27)
	at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
	at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:62)
	at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
	at java.lang.reflect.Method.invoke(Method.java:498)
	at org.springframework.aop.support.AopUtils.invokeJoinpointUsingReflection(AopUtils.java:344)
	at org.springframework.aop.framework.ReflectiveMethodInvocation.invokeJoinpoint(ReflectiveMethodInvocation.java:197)
	at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:163)
	at org.springframework.transaction.interceptor.TransactionAspectSupport.invokeWithinTransaction(TransactionAspectSupport.java:294)
	at org.springframework.transaction.interceptor.TransactionInterceptor.invoke(TransactionInterceptor.java:98)
	at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:185)
	at org.springframework.aop.framework.JdkDynamicAopProxy.invoke(JdkDynamicAopProxy.java:212)
	at com.sun.proxy.$Proxy140.findById(Unknown Source)
	at com.atlassian.seraph.service.rememberme.DefaultRememberMeService.getRememberMeCookieAuthenticatedUsername(DefaultRememberMeService.java:49)
	at com.atlassian.seraph.auth.DefaultAuthenticator.getUserFromCookie(DefaultAuthenticator.java:430)
	at com.atlassian.seraph.auth.DefaultAuthenticator.getUser(DefaultAuthenticator.java:330)
	at com.atlassian.seraph.auth.AbstractAuthenticator.getUser(AbstractAuthenticator.java:45)
	at com.atlassian.seraph.filter.BaseLoginFilter$SecurityHttpRequestWrapper.getUserPrincipal(BaseLoginFilter.java:238)
	at com.atlassian.seraph.filter.BaseLoginFilter$SecurityHttpRequestWrapper.getRemoteUser(BaseLoginFilter.java:225)
	at com.atlassian.bamboo.filter.AccessLogFilter.getStartText(AccessLogFilter.java:107)
	at com.atlassian.bamboo.filter.AccessLogFilter.doFilter(AccessLogFilter.java:79)
	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:240)
	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:207)
	at com.atlassian.bamboo.filter.BambooAcegiProxyFilter.doFilter(BambooAcegiProxyFilter.java:19)
	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:240)
	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:207)
	at com.atlassian.bamboo.filter.LicenseFilter.doFilter(LicenseFilter.java:74)
	at com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:31)
	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:240)
	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:207)
	at com.atlassian.johnson.filters.AbstractJohnsonFilter.doFilter(AbstractJohnsonFilter.java:71)
	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:240)
	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:207)
	at com.atlassian.seraph.filter.SecurityFilter.doFilter(SecurityFilter.java:88)
	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:240)
	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:207)
	at com.atlassian.seraph.filter.BaseLoginFilter.doFilter(BaseLoginFilter.java:148)
	at com.atlassian.seraph.filter.BambooLoginFilter.doFilter(BambooLoginFilter.java:37)
	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:240)
	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:207)
	at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:64)
	at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:58)
	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:240)
	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:207)
	at org.springframework.orm.hibernate5.support.OpenSessionInViewFilter.doFilterInternal(OpenSessionInViewFilter.java:152)
	at com.atlassian.bamboo.persistence.BambooSessionInViewFilter.doFilterInternal(BambooSessionInViewFilter.java:24)
	at org.springframework.web.filter.OncePerRequestFilter.doFilter(OncePerRequestFilter.java:107)
	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:240)
	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:207)
	at com.atlassian.bamboo.filter.BambooCompressingFilter.doFilter(BambooCompressingFilter.java:39)
	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:240)
	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:207)
	at com.atlassian.bamboo.filter.RequestCacheThreadLocalFilter.doFilter(RequestCacheThreadLocalFilter.java:40)
	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:240)
	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:207)
	at com.atlassian.bamboo.filter.ClickjackingAndMimeTypeSniffingPreventionFilter.doFilter(ClickjackingAndMimeTypeSniffingPreventionFilter.java:36)
	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:240)
	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:207)
	at com.atlassian.bamboo.filter.CookieCacheControlFilter.doFilter(CookieCacheControlFilter.java:49)
	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:240)
	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:207)
	at com.atlassian.core.filters.HeaderSanitisingFilter.doFilter(HeaderSanitisingFilter.java:44)
	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:240)
	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:207)
	at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:64)
	at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:58)
	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:240)
	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:207)
	at org.springframework.web.filter.CharacterEncodingFilter.doFilterInternal(CharacterEncodingFilter.java:200)
	at org.springframework.web.filter.OncePerRequestFilter.doFilter(OncePerRequestFilter.java:107)
	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:240)
	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:207)
	at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:212)
	at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:106)
	at org.apache.catalina.authenticator.AuthenticatorBase.invoke(AuthenticatorBase.java:502)
	at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:141)
	at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:79)
	at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:88)
	at org.apache.catalina.valves.StuckThreadDetectionValve.invoke(StuckThreadDetectionValve.java:206)
	at org.apache.catalina.valves.AbstractAccessLogValve.invoke(AbstractAccessLogValve.java:616)
	at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:528)
	at org.apache.coyote.http11.AbstractHttp11Processor.process(AbstractHttp11Processor.java:1099)
	at org.apache.coyote.AbstractProtocol$AbstractConnectionHandler.process(AbstractProtocol.java:670)
	at org.apache.tomcat.util.net.NioEndpoint$SocketProcessor.doRun(NioEndpoint.java:1520)
	at org.apache.tomcat.util.net.NioEndpoint$SocketProcessor.run(NioEndpoint.java:1476)
	at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1149)
	at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:624)
	at org.apache.tomcat.util.threads.TaskThread$WrappingRunnable.run(TaskThread.java:61)
	at java.lang.Thread.run(Thread.java:748)
Caused by: org.hibernate.exception.SQLGrammarException: could not extract ResultSet
	at org.hibernate.exception.internal.SQLStateConversionDelegate.convert(SQLStateConversionDelegate.java:106)
	at org.hibernate.exception.internal.StandardSQLExceptionConverter.convert(StandardSQLExceptionConverter.java:42)
	at org.hibernate.engine.jdbc.spi.SqlExceptionHelper.convert(SqlExceptionHelper.java:111)
	at org.hibernate.engine.jdbc.spi.SqlExceptionHelper.convert(SqlExceptionHelper.java:97)
	at org.hibernate.engine.jdbc.internal.ResultSetReturnImpl.extract(ResultSetReturnImpl.java:80)
	at org.hibernate.loader.plan.exec.internal.AbstractLoadPlanBasedLoader.getResultSet(AbstractLoadPlanBasedLoader.java:434)
	at org.hibernate.loader.plan.exec.internal.AbstractLoadPlanBasedLoader.executeQueryStatement(AbstractLoadPlanBasedLoader.java:186)
	at org.hibernate.loader.plan.exec.internal.AbstractLoadPlanBasedLoader.executeLoad(AbstractLoadPlanBasedLoader.java:121)
	at org.hibernate.loader.plan.exec.internal.AbstractLoadPlanBasedLoader.executeLoad(AbstractLoadPlanBasedLoader.java:86)
	at org.hibernate.loader.entity.plan.AbstractLoadPlanBasedEntityLoader.load(AbstractLoadPlanBasedEntityLoader.java:167)
	at org.hibernate.persister.entity.AbstractEntityPersister.load(AbstractEntityPersister.java:4073)
	at org.hibernate.event.internal.DefaultLoadEventListener.loadFromDatasource(DefaultLoadEventListener.java:508)
	at org.hibernate.event.internal.DefaultLoadEventListener.doLoad(DefaultLoadEventListener.java:478)
	at org.hibernate.event.internal.DefaultLoadEventListener.load(DefaultLoadEventListener.java:219)
	at org.hibernate.event.internal.DefaultLoadEventListener.proxyOrLoad(DefaultLoadEventListener.java:262)
	at org.hibernate.event.internal.DefaultLoadEventListener.doOnLoad(DefaultLoadEventListener.java:121)
	at org.hibernate.event.internal.DefaultLoadEventListener.onLoad(DefaultLoadEventListener.java:89)
	at org.hibernate.internal.SessionImpl.fireLoad(SessionImpl.java:1237)
	at org.hibernate.internal.SessionImpl.access$1900(SessionImpl.java:203)
	at org.hibernate.internal.SessionImpl$IdentifierLoadAccessImpl.doLoad(SessionImpl.java:2798)
	at org.hibernate.internal.SessionImpl$IdentifierLoadAccessImpl.load(SessionImpl.java:2772)
	at org.hibernate.internal.SessionImpl.get(SessionImpl.java:1073)
	at org.springframework.orm.hibernate5.HibernateTemplate.lambda$get$0(HibernateTemplate.java:474)
	at org.springframework.orm.hibernate5.HibernateTemplate.doExecute(HibernateTemplate.java:383)
	... 92 more
Caused by: org.postgresql.util.PSQLException: ERROR: relation "rememberme_token" does not exist
  Position: 160
	at org.postgresql.core.v3.QueryExecutorImpl.receiveErrorResponse(QueryExecutorImpl.java:2412)
	at org.postgresql.core.v3.QueryExecutorImpl.processResults(QueryExecutorImpl.java:2125)
	at org.postgresql.core.v3.QueryExecutorImpl.execute(QueryExecutorImpl.java:297)
	at org.postgresql.jdbc.PgStatement.executeInternal(PgStatement.java:428)
	at org.postgresql.jdbc.PgStatement.execute(PgStatement.java:354)
	at org.postgresql.jdbc.PgPreparedStatement.executeWithFlags(PgPreparedStatement.java:169)
	at org.postgresql.jdbc.PgPreparedStatement.executeQuery(PgPreparedStatement.java:117)
	at com.mchange.v2.c3p0.impl.NewProxyPreparedStatement.executeQuery(NewProxyPreparedStatement.java:353)
	at org.hibernate.engine.jdbc.internal.ResultSetReturnImpl.extract(ResultSetReturnImpl.java:71)
	... 111 more

Any pointers or suggestions would be greatly appreciated! Ive burnt a whole day on this already!

[Gabriel Ribeiro]

Hi Gareth,

Could you please confirm if the problem still happens after adding the CREATEROLE permission to the DB user account?

Thank you.

best,
Gabriel Ribeiro