Bamboo Server Hanging

[Andrew Morin]

I am running Bamboo 4.0.1 on Windows 2008 R2 server with ten remote agents attached. I only build on the remote agents. I run Bamboo as a Windows service. Since I have upgraded I have had to go restart the service at least once a day and sometimes twice. The service is still running when I access the server but the web site does not come up. There is nothing in the logs that indicate anything went wrong. Once I restart the service it comes right up with no problems. Any idea what may be causing this? I thought it might be ActiveMQ as we have an in house application that uses ActiveMQ but each client that is broadcasting has a specified host as the remote Bamboo agents do when you install the remote agent.

There is a db-1 text file in the C:\bamboo-home\jms-store\bamboo\KahaDB directory on the Bamboo server but it is 32MB and I have not tried to open it and I am not sure if I can stop the service and remove this so I can get a smaller copy to open so I can see if there is any information there to indicate if indeed ActiveMQ is an issue.

Anyone have any idea's..?

Thanks

Andrew

[Sebastien Erard · Accepted solution]

When upgrading from Bamboo 3.1.x to 4.0.1, we needed to increase the java heap size to get it working right.

[Andrew Morin]

Thanks I will try that and report back.

Cheers

Andrew

[Andrew Morin]

So I updated the heap size from 256/540 to 1024/1024. Bamboo ran for a couple days but was in that state again when I came in this morning. Once again nothing in the logs...service still running. I let the browser spin for 30 minutes + and nothing. I may try increasing the database connections or an upgrade to see if the problem goes away....

[Andrew Morin]

So I updated the heap size from 256/540 to 1024/1024. Bamboo ran for a couple days but was in that state again when I came in this morning. Once again nothing in the logs...service still running. I let the browser spin for 30 minutes + and nothing. I may try increasing the database connections or an upgrade to see if the problem goes away....

[Przemek Bruski]

If that does not help, please contact support and attach a thread dump from the moment the problem happens.

[Andrew Morin]

So we ended up writing a script to check to see if the URL was alive and if not restart the service. After I upgrade to the latest if the issue persists we will open a ticket.

[Przemek Bruski]

What do you mean by "website does not come up"?

[Przemek Bruski]

Hmm, can you try increasing the amount of db connections in bamboo.cfg.xml ?

[Andrew Morin]

When this happens and I try and open the Bamboo site it just sits and spins and I never get a 403 or 503. I have never let it sit long enough to error out though I have let it try and connect for over 30 minutes.

using a http://myserver:8085 URL to connect. I guess when it happens again over the weekend I can let it keep trying until I get something. I don't have that time during the working week.