Builds are failing to get triggered after the Bamboo 5.12.2 upgrade completion

[Sergei Jerdetski]

Hello there,

As a result of our testing of the Bamboo upgrade from the current 5.7.2 version to the latest Bamboo version 5.12.2, we have run into a major issue: builds won’t get triggered from the Bamboo UI and log the following System Error:

Bamboo has detected one error.

LESA - SVC - 06.b content-admin-service - Unit Tests : Error encountered while triggering manual build: Could not generate next build number for 'LS-CSVCUT'

(16 Jun 2016, 9:27:07 AM, Occurrences: 2)

When viewing the error log, one can see the reason for the failure:

java.lang.RuntimeException: Could not generate next build number for 'LS-CSVCUT'

Caused by: java.lang.IllegalStateException: No build numbers record for plan LS-CSVCUT

The reason behind is quite obvious: the new DB table BUILD_NUMBERS being empty (as a result of the DB changes specific to the upgrade) does prevent all builds from generating the next build number. I do not recall any specific database instructions in the Bamboo upgrade steps by Atlassian that suggested a data migration: did we miss something and, if so, what should be done – as a pre- or post-upgrade – in order for that to be fixed and not become a show stopper? Does Atlassian have any data migration plan that should be followed during the upgrade procedure?

This is a blocking issue for us at this moment and your assistance/advice will be much appreciated.

Thank you in advance for a prompt response.

Sergei Jerdetski

DevOps Engineer

Health Language

Wolters Kluwer Health

4600 S Syracuse St, Suite 1200

Denver, CO 80237

720.446.2519 tel.

Sergei.Jerdetski@wolterskluwer.com 

[Bhagwan Basnet (Aakash)]

Hello Sergei,

Did you got solution to this issue, if yes could you please provide us that solution, that would be highly appreciated and helpful.

Thanks

[Bhagwan Basnet (Aakash)]

kindly request you to post the solution guide once you got from Atlassian support, that will really really helpful for all of Atlassian tool admins.

Thankyou

[Sergei Jerdetski]

Already done.

[Alexey Chystoprudov]

@Sergei Jerdetski,

Please create request at support.atlassian.com. Our support engineers will be happy to help you