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How can I get contact Atlassian Bamboo support member?

madhu aravabhumi January 28, 2014

I would like to speak to Atlassian support member for my Bamboo license upgrade and cost details for renewal support. I like to work closely with Bamboo support team in Bamboo upgrade.

How can I get Atlassian support member contact? (My bamboo is purchased from USA)

-Madhu

2 answers

1 vote
rsperafico
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
April 13, 2014

Hi Madhu,

Thanks for contacting us.

In order to provide you a better resolution to your questions, I would kindly ask you to open a Support Request under "Bamboo Administration" >> "System" >> "Atlassian Support Tools" >> "Support Request"

Once our Support Team receive your ticket raised, we will be redirecting you to the appropriate channels where your question about Bamboo upgrade / costs fro renewal support will be answered.

We are looking forward to hearing from you.

--

Kind regards

Rafael

0 votes
Nic Brough -Adaptavist-
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
January 28, 2014

Atlassian don't really do telephone support.

You should raise a support request with them and include your telephone contact details, and they'll ring you if they can't handle it via email or it's going to be quicker with a call.

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