I can't reach bamboo through a web browser from 8085 port even though bamboo is installed and running

[Shylesh Yella]

Hello,

I have installed atlassian-bamboo-5.1.7 windows 64 bit bamboo.I am using Java 64 bit and my system configuration is also 64 bit. I have installed bamboo succesfully. When I start the bamboo from bin/start-bamboo.bat. I am not able to access bamboo from 8085.

[rsperafico]

Hello Shylesh,

Could you please open a Command Prompt and run the following, please:

java -version

echo %JAVA_HOME%

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Kind regards,
Rafael P. Sperafico
Atlassian Support

[Krystian Brazulewicz]

Shylesh

Please check your configuration as described here: http://stackoverflow.com/questions/10167062/cant-load-amd-64-bit-dll-on-a-ia-32-bit-platform

[Shylesh Yella]

Hello Rafael,

When I start the bamboo from  (<bamboo-install>/bin/start-bamboo.bat) I am getting the following error . I am using 64 bit java 1.7 and 64 bit bamboo 5.7.1 and all supported platforms. Could you please check the error why it is caused

java.lang.UnsatisfiedLinkError: C:\Program Files\Bamboo\bin\tcnative-1.dll: Can't load AMD 64-bit .dll on a IA 32-bit platform

at java.lang.ClassLoader$NativeLibrary.load(Native Method)
at java.lang.ClassLoader.loadLibrary1(Unknown Source)
at java.lang.ClassLoader.loadLibrary0(Unknown Source)
at java.lang.ClassLoader.loadLibrary(Unknown Source)
at java.lang.Runtime.loadLibrary0(Unknown Source)
at java.lang.System.loadLibrary(Unknown Source)
at org.apache.tomcat.jni.Library.<init>(Library.java:40)
at org.apache.tomcat.jni.Library.initialize(Library.java:172)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(Unknown Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source)
at java.lang.reflect.Method.invoke(Unknown Source)
at org.apache.catalina.core.AprLifecycleListener.init(AprLifecycleListen
er.java:207)

Thanks,

Shylesh Yella

[rsperafico]

Hello Shylesh,

Thank you for your question and I am sorry for hearing you are not able to hit Bamboo.

I would kindly ask you to refer to the following:

• Bamboo - Supported Platforms
• Installing Bamboo on Windows

If required, could you please start Bamboo (<bamboo-install>/bin/start-bamboo.bat) and add the Catalina log generated under (<bamboo-install>/logs) directory (log entries between this attempt and previous attempt on starting Bamboo), please.

If you find this answer useful, I would kindly ask you to accept it so the same will be visible to others who might be facing the same issue you have inquired.

Thank you for your understanding.

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Kind regards,
Rafael P. Sperafico
Atlassian Support