Hi Community,
I'm currently working on refining user permissions within Jira Service Management and would like to restrict access to the Automation tab for agents. The goal is to ensure that only administrators or specific roles can view or modify automation rules, while agents focus solely on their assigned tasks.
Is there a recommended way to hide or disable the Automation tab for non-admin users, particularly agents? I’ve reviewed permission schemes and roles, but I haven’t found a clear method to achieve this.
Any guidance or best practices would be greatly appreciated!
Thanks in advance,
