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2FA recovery over ssh issue

nathanotto
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March 27, 2019

Solved: Eventually I was able to use the password that I reset to in conjunction with `ssh git@bitbucket.org recovery_codes` to get a recovery code to get back in my account with the reset password. 

I lost my password and no longer have my authenticator app or downloaded authenticated codes. I'm able to use the `ssh git@bitbucket.org recovery_codes` but it asks for a password and I can't figure out what the correct password is. 

Is there any way that it is still possible to recover my account? Any help would be greatly appreciated. 

1 answer

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Ana Retamal
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
March 28, 2019

Hi Nathan, and welcome to the Community.

Glad that you were able to solve that situation! For the future, you can post your findings as a response so other users can find it easily :) 

Have a good day, and if you need anything else don't hesitate to send us a new question!

Best regards,

Ana

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