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All users are suddenly blocked from pulling and pulling

ofrystoremaven
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March 26, 2018

Hello,

As of this morning, al of our users have been blocked from pulling and pushing ssh based, with this error message:

 

Permission denied (publickey).

fatal: Could not read from remote repository.

 

Please make sure you have the correct access rights

and the repository exists.

 

Since it happened to all users which were able to connect earlier today, I'm guessing it is not a local issue.

 

Thanks,

Ofry

 

1 answer

0 votes
Juan Palacios
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
March 26, 2018

Hi @ofrystoremaven,

I'm sorry to hear about this issue. Could I please ask you to open a ticket with the support team? They'll ask you for more information about your environment and guid you to resolve your issue.

Regards

Juan

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