Base URL mismatch You are accessing Bitbucket from a URL that does not match the configured base URL

[Rohit Dalvi]

I have a bitbucket server running in aws cloud version v6.10.0 , I am  able to access it fine using https://ip:7990

But when I want to access it using domain url like https://bitbucket-server.domain.com (without ip) it does not load at  all. I have  to append the port to the url all the time.

Things I tried in bitbucket.properties are,

server.scheme=https

server.port=7990

server.secure=true

server.scheme=https

server.proxy-port=443

server.redirect-port=443

server.proxy-name=bitbucket-server.domain.com

[Nic Brough -Adaptavist-]

You need to change the base url to match the url you are going to be running Bitbucket on

See https://confluence.atlassian.com/bitbucketserver/specify-the-bitbucket-base-url-776640392.html

[Rohit Dalvi]

Hey Nic, I have done this already but that does not help. I still can't access bitbucket with base url. 

[Nic Brough -Adaptavist-]

What error message is the proxy giving you when you visit it on your external url?

[Rohit Dalvi]

I don't see error, the web page does not open at all. But when I comment out the server.* configurations from bitbucket.properties file then I can access the server using https://ip:7990

[Nic Brough -Adaptavist-]

Ok, so you're doing something really odd with your "access".

Could you tell us exactly what you are doing when you try to "access" the service?

If, for example, you are "opening the url in a browser", that's fine, but a browser will always give you an error message (unless you're opening the wrong url, one with no content instead of the actual Bitbucket url).  It might take a while to get a timeout error though, if it's one of those.

Or is it some other "access"?