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BitBucket Upgrade Issue

Gabe O_Neill
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March 28, 2025

I'm a long time user of BitBucket via Git but rarely if ever look at things online. I received an email from Atlassian saying that if I don't upgrade my system it will be read-only in one month as I have exceeded 1 GB space. I'm happy to upgrade, when this happens, but when I log in and go to where they point me, ('Workspace settings' → 'Plan details' → 'Workspace storage used'.) it says 628MB.

The email came from info@e.atlassian.com

If it's a phishing scam it's a darn good one. Any insight would be appreciated.

-Gabe

 

1 answer

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Ben
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
March 30, 2025

Hi @Gabe O_Neill 

There's a chance that the email was sent out prior to an automated gc executing against your repository - so at some point the workspace could have been 1GB.

I can confirm that your workspace is definitely only consuming 627.2MB of storage space, so you're within the limits.

This is definitely not a phishing campaign, you can read more about the changes in our blog post below:

Cheers!

- Ben (Bitbucket Cloud Support)

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