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Bitbucket service stops

rcotromano
rcotromano January 22, 2018

Bitbucket service stops every time I start service.. See event log below.

BitBucketEventLogEntry.JPG

 

atlassianbitbucket-stderr.2018-01-22.log file

---------------------------------------------------


2018-01-22 08:46:53 Commons Daemon procrun stderr initialized
Exception in thread "main" nTargetException
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(Unknown Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source)
at java.lang.reflect.Method.invoke(Unknown Source)
at org.springframework.boot.loader.MainMethodRunner.run(MainMethodRunner.java:48)
at org.springframework.boot.loader.Launcher.launch(Launcher.java:87)
at com.atlassian.bitbucket.internal.launcher.BitbucketServerLauncher.start(BitbucketServerLauncher.java:151)
at com.atlassian.bitbucket.internal.launcher.BitbucketServerLauncher.main(BitbucketServerLauncher.java:99)
Caused by: java.lang.IllegalStateException: Failed to load property source from location 'file:/C:/Atlassian/ApplicationData/Bitbucket/shared/bitbucket.properties'
at org.springframework.boot.context.config.ConfigFileApplicationListener$Loader.loadIntoGroup(ConfigFileApplicationListener.java:476)
at org.springframework.boot.context.config.ConfigFileApplicationListener$Loader.load(ConfigFileApplicationListener.java:465)
at org.springframework.boot.context.config.ConfigFileApplicationListener$Loader.load(ConfigFileApplicationListener.java:386)
at org.springframework.boot.context.config.ConfigFileApplicationListener.addPropertySources(ConfigFileApplicationListener.java:225)
at org.springframework.boot.context.config.ConfigFileApplicationListener.postProcessEnvironment(ConfigFileApplicationListener.java:195)
at org.springframework.boot.context.config.ConfigFileApplicationListener.onApplicationEnvironmentPreparedEvent(ConfigFileApplicationListener.java:182)
at org.springframework.boot.context.config.ConfigFileApplicationListener.onApplicationEvent(ConfigFileApplicationListener.java:168)
at org.springframework.context.event.SimpleApplicationEventMulticaster.doInvokeListener(SimpleApplicationEventMulticaster.java:172)
at org.springframework.context.event.SimpleApplicationEventMulticaster.invokeListener(SimpleApplicationEventMulticaster.java:165)
at org.springframework.context.event.SimpleApplicationEventMulticaster.multicastEvent(SimpleApplicationEventMulticaster.java:139)
at org.springframework.context.event.SimpleApplicationEventMulticaster.multicastEvent(SimpleApplicationEventMulticaster.java:122)
at org.springframework.boot.context.event.EventPublishingRunListener.environmentPrepared(EventPublishingRunListener.java:74)
at org.springframework.boot.SpringApplicationRunListeners.environmentPrepared(SpringApplicationRunListeners.java:54)
at org.springframework.boot.SpringApplication.prepareEnvironment(SpringApplication.java:325)
at org.springframework.boot.SpringApplication.run(SpringApplication.java:296)
at com.atlassian.bitbucket.internal.boot.BitbucketServerApplication.start(BitbucketServerApplication.java:247)
at com.atlassian.bitbucket.internal.boot.BitbucketServerApplication.main(BitbucketServerApplication.java:83)
... 8 more
Caused by: java.io.FileNotFoundException: C:\Atlassian\ApplicationData\Bitbucket\shared\bitbucket.properties (Access is denied)
at java.io.FileInputStream.open0(Native Method)
at java.io.FileInputStream.open(Unknown Source)
at java.io.FileInputStream.<init>(Unknown Source)
at java.io.FileInputStream.<init>(Unknown Source)
at sun.net.www.protocol.file.FileURLConnection.connect(Unknown Source)
at sun.net.www.protocol.file.FileURLConnection.getInputStream(Unknown Source)
at org.springframework.core.io.UrlResource.getInputStream(UrlResource.java:169)
at org.springframework.core.io.support.PropertiesLoaderUtils.fillProperties(PropertiesLoaderUtils.java:132)
at org.springframework.core.io.support.PropertiesLoaderUtils.loadProperties(PropertiesLoaderUtils.java:121)
at com.atlassian.bitbucket.internal.boot.env.TrimmingPropertiesPropertySourceLoader.load(TrimmingPropertiesPropertySourceLoader.java:66)
at org.springframework.boot.env.PropertySourcesLoader.load(PropertySourcesLoader.java:127)
at org.springframework.boot.context.config.ConfigFileApplicationListener$Loader.doLoadIntoGroup(ConfigFileApplicationListener.java:490)
at org.springframework.boot.context.config.ConfigFileApplicationListener$Loader.loadIntoGroup(ConfigFileApplicationListener.java:473)
... 24 more

2018-01-22 09:23:19 Commons Daemon procrun stderr initialized
Exception in thread "main" nTargetException
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(Unknown Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source)
at java.lang.reflect.Method.invoke(Unknown Source)
at org.springframework.boot.loader.MainMethodRunner.run(MainMethodRunner.java:48)
at org.springframework.boot.loader.Launcher.launch(Launcher.java:87)
at com.atlassian.bitbucket.internal.launcher.BitbucketServerLauncher.start(BitbucketServerLauncher.java:151)
at com.atlassian.bitbucket.internal.launcher.BitbucketServerLauncher.main(BitbucketServerLauncher.java:99)
Caused by: java.lang.IllegalStateException: Failed to load property source from location 'file:/C:/Atlassian/ApplicationData/Bitbucket/shared/bitbucket.properties'
at org.springframework.boot.context.config.ConfigFileApplicationListener$Loader.loadIntoGroup(ConfigFileApplicationListener.java:476)
at org.springframework.boot.context.config.ConfigFileApplicationListener$Loader.load(ConfigFileApplicationListener.java:465)
at org.springframework.boot.context.config.ConfigFileApplicationListener$Loader.load(ConfigFileApplicationListener.java:386)
at org.springframework.boot.context.config.ConfigFileApplicationListener.addPropertySources(ConfigFileApplicationListener.java:225)
at org.springframework.boot.context.config.ConfigFileApplicationListener.postProcessEnvironment(ConfigFileApplicationListener.java:195)
at org.springframework.boot.context.config.ConfigFileApplicationListener.onApplicationEnvironmentPreparedEvent(ConfigFileApplicationListener.java:182)
at org.springframework.boot.context.config.ConfigFileApplicationListener.onApplicationEvent(ConfigFileApplicationListener.java:168)
at org.springframework.context.event.SimpleApplicationEventMulticaster.doInvokeListener(SimpleApplicationEventMulticaster.java:172)
at org.springframework.context.event.SimpleApplicationEventMulticaster.invokeListener(SimpleApplicationEventMulticaster.java:165)
at org.springframework.context.event.SimpleApplicationEventMulticaster.multicastEvent(SimpleApplicationEventMulticaster.java:139)
at org.springframework.context.event.SimpleApplicationEventMulticaster.multicastEvent(SimpleApplicationEventMulticaster.java:122)
at org.springframework.boot.context.event.EventPublishingRunListener.environmentPrepared(EventPublishingRunListener.java:74)
at org.springframework.boot.SpringApplicationRunListeners.environmentPrepared(SpringApplicationRunListeners.java:54)
at org.springframework.boot.SpringApplication.prepareEnvironment(SpringApplication.java:325)
at org.springframework.boot.SpringApplication.run(SpringApplication.java:296)
at com.atlassian.bitbucket.internal.boot.BitbucketServerApplication.start(BitbucketServerApplication.java:247)
at com.atlassian.bitbucket.internal.boot.BitbucketServerApplication.main(BitbucketServerApplication.java:83)
... 8 more
Caused by: java.io.FileNotFoundException: C:\Atlassian\ApplicationData\Bitbucket\shared\bitbucket.properties (Access is denied)
at java.io.FileInputStream.open0(Native Method)
at java.io.FileInputStream.open(Unknown Source)
at java.io.FileInputStream.<init>(Unknown Source)
at java.io.FileInputStream.<init>(Unknown Source)
at sun.net.www.protocol.file.FileURLConnection.connect(Unknown Source)
at sun.net.www.protocol.file.FileURLConnection.getInputStream(Unknown Source)
at org.springframework.core.io.UrlResource.getInputStream(UrlResource.java:169)
at org.springframework.core.io.support.PropertiesLoaderUtils.fillProperties(PropertiesLoaderUtils.java:132)
at org.springframework.core.io.support.PropertiesLoaderUtils.loadProperties(PropertiesLoaderUtils.java:121)
at com.atlassian.bitbucket.internal.boot.env.TrimmingPropertiesPropertySourceLoader.load(TrimmingPropertiesPropertySourceLoader.java:66)
at org.springframework.boot.env.PropertySourcesLoader.load(PropertySourcesLoader.java:127)
at org.springframework.boot.context.config.ConfigFileApplicationListener$Loader.doLoadIntoGroup(ConfigFileApplicationListener.java:490)
at org.springframework.boot.context.config.ConfigFileApplicationListener$Loader.loadIntoGroup(ConfigFileApplicationListener.java:473)
... 24 more

2018-01-22 09:30:17 Commons Daemon procrun stderr initialized
Exception in thread "main" nTargetException
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(Unknown Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source)
at java.lang.reflect.Method.invoke(Unknown Source)
at org.springframework.boot.loader.MainMethodRunner.run(MainMethodRunner.java:48)
at org.springframework.boot.loader.Launcher.launch(Launcher.java:87)
at com.atlassian.bitbucket.internal.launcher.BitbucketServerLauncher.start(BitbucketServerLauncher.java:151)
at com.atlassian.bitbucket.internal.launcher.BitbucketServerLauncher.main(BitbucketServerLauncher.java:99)
Caused by: java.lang.IllegalStateException: Failed to load property source from location 'file:/C:/Atlassian/ApplicationData/Bitbucket/shared/bitbucket.properties'
at org.springframework.boot.context.config.ConfigFileApplicationListener$Loader.loadIntoGroup(ConfigFileApplicationListener.java:476)
at org.springframework.boot.context.config.ConfigFileApplicationListener$Loader.load(ConfigFileApplicationListener.java:465)
at org.springframework.boot.context.config.ConfigFileApplicationListener$Loader.load(ConfigFileApplicationListener.java:386)
at org.springframework.boot.context.config.ConfigFileApplicationListener.addPropertySources(ConfigFileApplicationListener.java:225)
at org.springframework.boot.context.config.ConfigFileApplicationListener.postProcessEnvironment(ConfigFileApplicationListener.java:195)
at org.springframework.boot.context.config.ConfigFileApplicationListener.onApplicationEnvironmentPreparedEvent(ConfigFileApplicationListener.java:182)
at org.springframework.boot.context.config.ConfigFileApplicationListener.onApplicationEvent(ConfigFileApplicationListener.java:168)
at org.springframework.context.event.SimpleApplicationEventMulticaster.doInvokeListener(SimpleApplicationEventMulticaster.java:172)
at org.springframework.context.event.SimpleApplicationEventMulticaster.invokeListener(SimpleApplicationEventMulticaster.java:165)
at org.springframework.context.event.SimpleApplicationEventMulticaster.multicastEvent(SimpleApplicationEventMulticaster.java:139)
at org.springframework.context.event.SimpleApplicationEventMulticaster.multicastEvent(SimpleApplicationEventMulticaster.java:122)
at org.springframework.boot.context.event.EventPublishingRunListener.environmentPrepared(EventPublishingRunListener.java:74)
at org.springframework.boot.SpringApplicationRunListeners.environmentPrepared(SpringApplicationRunListeners.java:54)
at org.springframework.boot.SpringApplication.prepareEnvironment(SpringApplication.java:325)
at org.springframework.boot.SpringApplication.run(SpringApplication.java:296)
at com.atlassian.bitbucket.internal.boot.BitbucketServerApplication.start(BitbucketServerApplication.java:247)
at com.atlassian.bitbucket.internal.boot.BitbucketServerApplication.main(BitbucketServerApplication.java:83)
... 8 more
Caused by: java.io.FileNotFoundException: C:\Atlassian\ApplicationData\Bitbucket\shared\bitbucket.properties (Access is denied)
at java.io.FileInputStream.open0(Native Method)
at java.io.FileInputStream.open(Unknown Source)
at java.io.FileInputStream.<init>(Unknown Source)
at java.io.FileInputStream.<init>(Unknown Source)
at sun.net.www.protocol.file.FileURLConnection.connect(Unknown Source)
at sun.net.www.protocol.file.FileURLConnection.getInputStream(Unknown Source)
at org.springframework.core.io.UrlResource.getInputStream(UrlResource.java:169)
at org.springframework.core.io.support.PropertiesLoaderUtils.fillProperties(PropertiesLoaderUtils.java:132)
at org.springframework.core.io.support.PropertiesLoaderUtils.loadProperties(PropertiesLoaderUtils.java:121)
at com.atlassian.bitbucket.internal.boot.env.TrimmingPropertiesPropertySourceLoader.load(TrimmingPropertiesPropertySourceLoader.java:66)
at org.springframework.boot.env.PropertySourcesLoader.load(PropertySourcesLoader.java:127)
at org.springframework.boot.context.config.ConfigFileApplicationListener$Loader.doLoadIntoGroup(ConfigFileApplicationListener.java:490)
at org.springframework.boot.context.config.ConfigFileApplicationListener$Loader.loadIntoGroup(ConfigFileApplicationListener.java:473)
... 24 more

2018-01-22 09:48:30 Commons Daemon procrun stderr initialized
Exception in thread "main" nTargetException
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(Unknown Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source)
at java.lang.reflect.Method.invoke(Unknown Source)
at org.springframework.boot.loader.MainMethodRunner.run(MainMethodRunner.java:48)
at org.springframework.boot.loader.Launcher.launch(Launcher.java:87)
at com.atlassian.bitbucket.internal.launcher.BitbucketServerLauncher.start(BitbucketServerLauncher.java:151)
at com.atlassian.bitbucket.internal.launcher.BitbucketServerLauncher.main(BitbucketServerLauncher.java:99)
Caused by: java.lang.IllegalStateException: Failed to load property source from location 'file:/C:/Atlassian/ApplicationData/Bitbucket/shared/bitbucket.properties'
at org.springframework.boot.context.config.ConfigFileApplicationListener$Loader.loadIntoGroup(ConfigFileApplicationListener.java:476)
at org.springframework.boot.context.config.ConfigFileApplicationListener$Loader.load(ConfigFileApplicationListener.java:465)
at org.springframework.boot.context.config.ConfigFileApplicationListener$Loader.load(ConfigFileApplicationListener.java:386)
at org.springframework.boot.context.config.ConfigFileApplicationListener.addPropertySources(ConfigFileApplicationListener.java:225)
at org.springframework.boot.context.config.ConfigFileApplicationListener.postProcessEnvironment(ConfigFileApplicationListener.java:195)
at org.springframework.boot.context.config.ConfigFileApplicationListener.onApplicationEnvironmentPreparedEvent(ConfigFileApplicationListener.java:182)
at org.springframework.boot.context.config.ConfigFileApplicationListener.onApplicationEvent(ConfigFileApplicationListener.java:168)
at org.springframework.context.event.SimpleApplicationEventMulticaster.doInvokeListener(SimpleApplicationEventMulticaster.java:172)
at org.springframework.context.event.SimpleApplicationEventMulticaster.invokeListener(SimpleApplicationEventMulticaster.java:165)
at org.springframework.context.event.SimpleApplicationEventMulticaster.multicastEvent(SimpleApplicationEventMulticaster.java:139)
at org.springframework.context.event.SimpleApplicationEventMulticaster.multicastEvent(SimpleApplicationEventMulticaster.java:122)
at org.springframework.boot.context.event.EventPublishingRunListener.environmentPrepared(EventPublishingRunListener.java:74)
at org.springframework.boot.SpringApplicationRunListeners.environmentPrepared(SpringApplicationRunListeners.java:54)
at org.springframework.boot.SpringApplication.prepareEnvironment(SpringApplication.java:325)
at org.springframework.boot.SpringApplication.run(SpringApplication.java:296)
at com.atlassian.bitbucket.internal.boot.BitbucketServerApplication.start(BitbucketServerApplication.java:247)
at com.atlassian.bitbucket.internal.boot.BitbucketServerApplication.main(BitbucketServerApplication.java:83)
... 8 more
Caused by: java.io.FileNotFoundException: C:\Atlassian\ApplicationData\Bitbucket\shared\bitbucket.properties (Access is denied)
at java.io.FileInputStream.open0(Native Method)
at java.io.FileInputStream.open(Unknown Source)
at java.io.FileInputStream.<init>(Unknown Source)
at java.io.FileInputStream.<init>(Unknown Source)
at sun.net.www.protocol.file.FileURLConnection.connect(Unknown Source)
at sun.net.www.protocol.file.FileURLConnection.getInputStream(Unknown Source)
at org.springframework.core.io.UrlResource.getInputStream(UrlResource.java:169)
at org.springframework.core.io.support.PropertiesLoaderUtils.fillProperties(PropertiesLoaderUtils.java:132)
at org.springframework.core.io.support.PropertiesLoaderUtils.loadProperties(PropertiesLoaderUtils.java:121)
at com.atlassian.bitbucket.internal.boot.env.TrimmingPropertiesPropertySourceLoader.load(TrimmingPropertiesPropertySourceLoader.java:66)
at org.springframework.boot.env.PropertySourcesLoader.load(PropertySourcesLoader.java:127)
at org.springframework.boot.context.config.ConfigFileApplicationListener$Loader.doLoadIntoGroup(ConfigFileApplicationListener.java:490)
at org.springframework.boot.context.config.ConfigFileApplicationListener$Loader.loadIntoGroup(ConfigFileApplicationListener.java:473)
... 24 more 

 

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Ana Retamal
Ana Retamal
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
January 23, 2018

Hi Richard! This is the key line in the logs:

Caused by: java.io.FileNotFoundException: C:\Atlassian\ApplicationData\Bitbucket\shared\bitbucket.properties (Access is denied) 

To fix that go to that file (or the folder that contains it) and make sure there are no restrictions. Let us know if you have any questions!

Best regards,

Ana

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rcotromano
rcotromano January 23, 2018

Ana, wow I should have noticed that key line. You were spot on. I changed permissions on file and now service is running. Thank you.

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Ana Retamal
Ana Retamal
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
January 24, 2018

Glad I could help you, Richard! Have a good day :)

Ana 

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