Branch names found in the git CLI can't be found in the branches list in bitbucket server

[David Karr]

We use BitBucket Server v5.10.1.

We're seeing an odd situation with branch names. I can do "git branches --list -r" from a shell to get a list of the remote branches.  I found a couple from that list that I want to inspect from the CodeCloud GUI.  If I go to the branches list and enter one of the names, nothing comes up.  In fact, if I page through all the branches in the list with no filter, neither of them show up.

I don't know if it matters, but these two branch names I'm trying to find are identical, with case variations, like "abc" and "ABC".  I'm looking at this because Linux is fine with this, but Eclipse on Windows barfs on this (with an error dialog that gives me no clue what the problem is), as it apparently tries to put a lock on a file that it already has locked (because Windows is case-insensitive).

[Ana Retamal]

Hi David! 

Can you check this line in your bitbucket.properties file?:

plugin.bitbucket-branch-permissions.case.insensitive=false

Is it set to 'true' or 'false'?

Let us know!

Ana