Forums
Home Product Q&A Discussion groups Articles Ask a question Search
Learning
Events
Champions

Forums

Articles
Create
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Product Q&A
See all
Community resources
Top groups
Explore all groups
Community resources
Learn
Community resources
Events
Community resources

By mistake bought BitBucket (server) edition instead of cloud edition.

Srinivasa Busireddy
Srinivasa Busireddy
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
Get involved
April 25, 2019

Hi, by mistake I have bought BitBucket Server edition. I have tried to cancel it online but it didn't let me. Can you someone tell me how to cancel the subscription?

Answer
Watch
Like Be the first to like this
370 views

1 answer

0 votes
Danny Zuccaro
Danny Zuccaro
Community Champion
April 25, 2019

Hi Srinivasa,

You can request a refund or exchange on a server product license within 30 days of purchase. You will need to reach out to the Atlassian Sales Team. Details can be found here.

Hope this helps,

Danny

Reply

Suggest an answer

Log in or Sign up to answer
Bitbucket
Bitbucket
TAGS
AUG Leaders

Atlassian Community Events

    See all events
    Community
    Forums
    FAQs Forums guidelines
    Learning
    About learning Resources
    Events
    Champions
    Copyright © 2025 Atlassian
    Privacy Policy Terms Security
    Welcome illustration

    Welcome to the new Atlassian Community

    Online forums and learning are now in one easy-to-use experience.

    By continuing, you accept the updated Community Terms of Use and acknowledge the Privacy Policy. Your public name, photo, and achievements may be publicly visible and available in search engines.