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Can't upgrade my bitbucket Account from Free to Standard

Drasuy1995
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October 12, 2025

Hi,

We want to upgrade our bitbucket plan from (Free) to (Standard). An error occured. We don't understand the reason. Please can you help us.

Error Message
Title: Unable to change plan
Body: There was an issue changing your plan.

1 answer

0 votes
Shwetha Suvarna
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
October 15, 2025

Hey @Drasuy1995 ,

Welcome to community...

We have changed the Bitbucket subscription to the Standard plan.
Please note that you will need to add a payment method. If not the Bitbucket subscription will revert to the Free plan.

For further support with regards to Billing and Subscription I would request you to raise a request with Atlassian at https://www.atlassian.com/company/contact/purchasing-licensing.

I hope this helps. 

Best Regards
Shwetha Suvarna

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