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Corrupted repository, possible solutions?

Eric Gagnon
Contributor
March 6, 2018

Hello,

I  think I have a corrupted repository on Bitbucket Cloud, when i save I get a "We had trouble committing your changes." message and when I try to merge pull request I get no error, just a spinning wheel, but there are javascript error in Chrome log which suggest bad refs :

{"type": "error", "error": {"message": "Command '['git', 'update-ref', 'refs/heads/master', 'c9008fda1a32728fb897b51356ab1e3004794939', '40e34c7299f866a8ff7d18f9e9e053eb2d3e8d44']' returned non-zero exit status 128", "id": "f5577e472318444c8ce6c03ef12a726b"}}

I tried to fork the project and then transfer the ownership back but the project keep the forking history (to the still corrupted repo), so I don't think it's ideal.

I have opened a ticket yesterday but I'm not sure if there will be a quick followup as I have a free account, is there anything I could try or on my own (while keeping history and all).

Thanks for any help,

Eric

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Eric Gagnon
Contributor
March 6, 2018

I got an answer from support and after a few exchanges, the issue was identified and solved.

I should have seen that before, the error I was getting from the ui was less informative than the error from sourcetree: 

remote: error: cannot lock ref 'refs/heads/master': Unable to create '/data/c01/n08/p/vp0654/data/d-856/r-28601856/refs/heads/master.lock': File exists.

Once that was found, it was solved quickly but it also confirms that there wasnt much I could do on my side.

Lock deleted.

Alexei Ferreira May 15, 2019

Hello, could you tell me how did you solve it?

Eric Gagnon
Contributor
May 15, 2019

"Once that was found, it was solved quickly but it also confirms that there wasn't much I could do on my side."

The best would probably to open a ticket.

Eric

N-Y Corp
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August 30, 2021

need help on it please

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