I can't seem to add Users to my private repo

[gigapede]

I have only one other member of my repo and space for a total of 5 members but whenever I add a new member they only temporarily appear in the list where I get the "resend invitation" link, but if I navigate away from that page and return the invite is gone. Also: the invitees aren't receiving invites even though the email is valid. They're not in the recipients' spam folders and they aren't appearing anywhere after a day of waiting. I see that Atlassian has changed its policy for inviting members to only allow "email address to add users who don't currently have access to this account", is there something I'm missing? My current invitee even has a Bitbucket account. Reproduce steps: Login to Bitbucket Click my repository Click "Settings" Click "User and group access" Type mynewuseremail@example.com into the "Add a user by their name or email address" field (I'm of course using their actual email address) Click the dropdown to give that added user "Write" access Click "Add" New user appears: "mynewuseremail@example.com (Resend invitation)" Wait 5 minutes... click "Resend invitation" (nothing happens) Leave it overnight and nothing happens Navigate away from the "User and group access" page and return: the invitee has disappeared. I tried clicking "Users on the plan" and I only have two users but I don't see a way to add another user. I tried googling for a solution but I haven't found an answer as to why I'm not able to invite users.