I didn't receive an email recovery link

[Mary Tambong]

I reset my password but I didn't receive any email from bitbucket. I tried more than 10 times but zero email from bitbucket.

Please help.

thanks.

[Ana Retamal]

Hi Mary, welcome to the Atlassian Community!

We've checked the email address associated to this Community account (assuming it would be the same you use for your Bitbucket account) and I can't confirm it's not blocked in our mail system. Also, I couldn't find any email sent to you in the past week. We have initiated a password reset and you should get it soon. Please make sure our emails are not ending in your Spam folder. 

Let us know if you get it!

Best regards,

Ana