I have purchased the Standard package, but the user plan hasn’t been updated yet. Please check my ac

[motiuroct]

I have purchased the Standard package, but the user plan hasn’t been updated yet. Please check my account. The payment has already been deducted.

My Account Details:
[REDACTED]

[Kristian Klima]

Hello @motiuroct and welcome to the Community.

Pls, be aware that this a public community forum and everything that you share here is out in the open. We cannot access your account.

So I'd avoid sharing personal details here.

For billing enquiries, pls contact Atlassian Billing Support - https://www.atlassian.com/company/contact/purchasing-licensing#/

[Ben]

Hi @motiuroct 

May I know if you are still encountering billing issues? If so - please let me know your timezone so I can raise a support ticket on your behalf with our team that operates within your region.

Cheers!

- Ben (Bitbucket Cloud Support)