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I lost my device which was used for two-step authentication. How do I get into my account?

Prafulla
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January 26, 2017
 

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Tim Pettersen
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
January 26, 2017

Hi Prafulla,

Sorry to hear that! Fortunately account recovery for Bitbucket is easy - you can simply request a recovery code via SSH.

cheers,

Tim

Prafulla
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
January 26, 2017

Hi, I tried this. For my password, it says invalid password/username.

I am pretty sure it is valid password, because it gets accepted on website. What can I do now?

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