I'm getting the "We couldn’t log you in" error message

[Carlos Lorenzo]

Just got invited, created a new account and now I'm unable login.

Help?

[Theodora Boudale]

Hi Carlos and welcome to the community!

There was an existing Bitbucket Cloud account with your email address and it was marked as dormant.

I reactivated the account just now. Can you please try logging in when you have some time, and let me know if the issue is resolved?

Kind regards,
Theodora