I'm not receiving bitbucket invitations on my company email

[Gerard Vince Lillo]

Hi,

My manager sent me an invitation to collaborate on a project but the invitation email doesn't arrive at all. Again tried to resend the email but it didn't work either.

Could you please check this problem?

[Ben · Accepted solution]

G'day Gerard! 

I have checked your email address and can see that you have disabled product notifications (which includes invitations) - hence why you've not been able to receive these.

To resolve this:

• In order to receive invitations again, you will need to navigate to your email preference center and tick the Product invitations option: https://id.atlassian.com/gateway/api/marketing/email-preferences

Once complete - please ask the admin to cancel all invitations from any groups/repo's you may have been invited to, and then advise them to send these again.

Please let me know how this goes.

Cheers!

- Ben (Bitbucket Cloud Support)

[Gerard Vince Lillo]

Thanks Ben! It worked.