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I'm trying to access git from the command line but I get permission denied

David Todd
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October 8, 2025

2 days ago I started getting permission denied when I try to pull a branch.

 

I've gone through the steps to setup ssh connection with my bitbucket keys.

I've verified that the keys are in place and work.

Unfortunately I still cannot access (pull) my master branch from my remote

1 answer

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Syahrul
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
October 13, 2025

Hey @David Todd 

Welcome to the community!

Could you please raise a support ticket at our Support portal so we can assist you further? To assist the investigation, please provide the screenshot or error message you are seeing in the ticket.

Regards,
Syahrul

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