I've lost access to workspace

[Alexandre]

I can't understand what's going on...since today i can't access to bitbucket workspace with my email atlassian account. When i'm login, i see everything empty in bitbucket ...no repo, no projects, no workspace ... 

[Theodora Boudale]

Hi @Alexandre and welcome to the community!

The Bitbucket account that has the same email address as your community account was created just yesterday. This email address might have been an email alias to another Bitbucket account of yours. Log in to Bitbucket Cloud is only possible with an account's primary email address and not with any aliases added in this page https://bitbucket.org/account/settings/email/. If you attempt to log in with an email alias, you will be prompted to create a new account. You will need to log in with your other account's primary email address in order to access the repos.

I see that you created a support ticket as well for this issue. If you have any further questions, you can reach out via the support ticket.

Kind regards,
Theodora