License expired? (SEN-9278123)

[Erik Bouwhuis]

Good afternoon,

Our local BitBucket-site shows "Support and updates for Atlassian Bitbucket ended on 26 feb 2018. Updates released after this date are not valid with this license.".

When I try to renew the maintenance the Atlassion-site shows the license expires "27 Feb 2019".

Which one shows the right information?

Kind regards,

Erik Bouwhuis

Koskamp B.V.

[Nic Brough -Adaptavist- · Accepted solution]

Both are correct.

You have a licence in your my.atlassian.com which is valid up until 27 Feb 2019.  The licence on your server is an older one.  You need to copy the licence from your my.atlassian.com account into Bitbucket - it doesn't know you have a new one.

[Erik Bouwhuis]

Thanks, my mistake, it works!

[Nicolas Werle _Decadis AG_]

Hi Erik,
are you sure that both license keys are equal too?

Kind regards,

Nicolas