Missing repos

[ViewtifulGaz]

Hi there,

I've logged into my BitBucket account for the first time in a while (almost certainly years) and I seem to be missing repos. At least one specifically "/Garden" but I think there were many others.

I've followed the steps in similar questions (I don't seem to have other workspaces and have tried other emails). The audit log shows that Garden existed but doesn't mention it being transferred or deleted.

I've seen some people have success just by asking here and at least one response that mentioned an account being "dormant", so I'm hoping that by asking here I can find a solution!

Thanks in advance,
Gaz

[Theodora Boudale]

Hi Gaz,

I see that your account has access to one Bitbucket workspace. This is what could have happened:

• The repos were Mercurial (instead of Git) and they were removed by Atlassian. We stopped supporting Mercurial in 2020, and Mercurial repos were removed from our platform: https://www.atlassian.com/blog/bitbucket/sunsetting-mercurial-support-in-bitbucket. If that was the case, I'm afraid that we no longer have backups of these repos. Public Mercurial repos were archived by Software Heritage, https://bitbucket-archive.softwareheritage.org/.
  
  
• The repos were Git, belonged to your workspace, and they were either deleted, transferred, or renamed. I don't see any events related to repo deletion, transfer, or rename during the last few weeks and we don't have logs from years back. Deletion and transfer events show in the Audit Log, but renames do not.
  
  
• The repos were Git, belonged to another workspace, and your access to the workspace was removed by a workspace admin. If that was the case, you would need to reach out to a workspace admin to request access.
  
  
• The repos were Git and belonged to a workspace that you have access to with a different email address. After logging in to a certain Bitbucket account, the list of workspaces this account has access to is here: https://bitbucket.org/account/workspaces/. After selecting a workspace from the list, you need to select Repositories from the menubar at the top to view all its repos.

Kind regards,
Theodora