Forums

Articles
Create
cancel
Showing results for 
Search instead for 
Did you mean: 

Missing snippets

webidd
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
July 10, 2025

I had a free BitBucket account and saved snippets. Now snippets are no longer available in free accounts. How to recover my snippets?

1 answer

0 votes
Aron Gombas _Midori_
Community Champion
July 10, 2025

@webidd If I were you, I would try this:

  1. Start a trial (that would normally end with converting to a paid subscription). 
  2. Check if it made the snippets visible. (I think there is a good chance that it will.)
  3. Save your snippets to wherever you want.
  4. Cancel the trial.
webidd
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
July 11, 2025

I don't see trial option when try to upgrade plan. Maybe this available for new user.

Theodora Boudale
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
July 11, 2025

Hi @webidd,

You won't see a plan called trial, but we do provide a 30-day evaluation for the Standard and Premium plan and we only charge at the end of this period. If you downgrade to the Free plan before the 30-day evaluation period is over, we won't charge you.

You can see that info mentioned on this page:

No matter what plan you choose, you are provided with a 30-day evaluation of Bitbucket Cloud. If you have signed up for or upgraded to a monthly Standard or Premium plan, we will start to charge your credit card on file upon completion of the 30-day evaluation.

You can recover your snippets if you make use of the this 30-day period.

Kind regards,
Theodora

Suggest an answer

Log in or Sign up to answer
DEPLOYMENT TYPE
CLOUD
PERMISSIONS LEVEL
Product Admin Site Admin
TAGS
AUG Leaders

Atlassian Community Events