My workspace and repo has disappeared

[Alon Hirsch]

Hi,

Its been a while since I logged in to Bitbucket, but my repo has remained visible and activity worked without issue.

I have just tried to login and view my workspace, but it is not present.

I have tried to follow the steps detailed here: https://support.atlassian.com/bitbucket-cloud/kb/email-address-transferred-to-a-new-account/
and here: https://support.atlassian.com/bitbucket-cloud/kb/workspace-has-disappeared-incorrect-workspace-loaded/
but without any joy.

I have been able to confirm the workspace using git remote ---v
and my email address used to commit code via git config --list

I had originally created a company account (as an admin user) in BitBucket and then created a user account with which to commit code.

have tried to login with both email addresses - I cannot see the workspace from either of them.

If I click on the avatar in the top right and select All Workspaces - there is nothing.

I tried to follow the instruction:
Once you have this workspaceID/email address, first compare the workspaceID to the workspaceID reported in your settings by navigating to Workspace Settings > General
but I don't see that as an option anywhere.

Any help / suggestions are more than welcome.

Thanx,

Alon

[Mark C]

Hi @Alon Hirsch

Welcome to the community.

Could you confirm if you're able to pull against the repository?

git pull

Regards,
Mark C

[Alon Hirsch]

Hi Mark,

I was able to pull and push without issues.

I then decided to delete my credentials and recreate them.

I guess it was a mistake as after that I couldn't.

After a while, I realized that I had a 3rd user account, and once I logged in to that account, I was able to see my workspace and repo.

I have just confirmed that I can access everything with the login / credentials and am able to pull and push without issues.

Thanx for the assistance,

Alon