Need to downgrade, upgraded without realizing im outside of my window.

[Craig Spencer]

I upgraded without realizing my upgrade license had expired. From 5.11.1 to 5.4.0. I then did an "upgrade" from 5.4.0 to 5.11.1, it appeared to work fine, but im still left with the license invalid message?

[Ana Retamal]

Hi Craig, a downgrade is not possible, but if you have a backup of the instance then you can restore from backup. Keep in mind that you must restore the instance from a pre-upgrade backup, and it can be done using the DIY backup or the Backup client.

Otherwise, you can temporarily use an evaluation license (and keep the upgraded version of Bitbucket) until you purchase a new license.

Let us know if you have any questions!

Best regards,

Ana