No access to repositories

[Esoteric Software]

We have a free account but use more than 1GB, so our repositories have been locked away and we no longer have access to them.

How can we get access to our repositories so we can do a final download of them and then close our account?

[Ben]

Hi @Esoteric Software 

If you have exceeded the 1GB free workspace size limit - those repositories are still available, you just can't write to them (read-only mode).

I'd suggest mirror cloning those repositories so that you have a full backup:

• https://support.atlassian.com/bitbucket-cloud/kb/backup-git-repositories/

Hope this helps.

Cheers!

- Ben (Bitbucket Cloud Support)