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No response to sales inquiry via atlassian.com

Hawkins Dale April 24, 2025

I am trying to purchase licenses, and can't get Atlassian sales to contact me.  What should I do?

They've ignore three increasingly-frantic requests via the form.

TAKE MY MONEY

2 answers

0 votes
Andy Heinzer
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
April 29, 2025

Hi @Hawkins Dale 

For assistance with purchasing or quotes, I'd recommend completing the form in https://www.atlassian.com/company/contact/purchasing-licensing

Selecting Quotes or Pricing should allow you to create a support request with our customer advocate team that can better assist you on this topic.

Andy

0 votes
Valerie Knapp
Community Champion
April 24, 2025

Hi @Hawkins Dale , thanks for your post. I'm sorry for your situation. I can refer this to Atlassian and see if they can help but it's more technical support here than for billing. 

Best wishes 

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