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Not Able to Raise Support Ticket

Jigar Mehta
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April 28, 2025

Having a Premium Plan and still not Able to Raise a Technical Support Ticket.

2 answers

1 vote
Syahrul
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
April 30, 2025

G'day, @Jigar Mehta 

Welcome to the community!

Can you provide more information on why you can't raise a support request with us, or could you share the screenshot?

That said, to raise a support ticket, please make sure to go to our support portal https://support.atlassian.com/contact/#/ and select Technical issue > add your Bitbucket workspace. it should look something like this https://bitbucket.org/<workspace_name>

Regards,
Syahrul

 

0 votes
Nikola Perisic
Community Champion
April 28, 2025

Welcome @Jigar Mehta 

Please provide more details on the steps that you've taken, error messages that you might see.

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