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One of my workspace disappeared

hao_li
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October 15, 2025

I used to have a workspace called luohorn with several projects and repositories.

However, I can no longer see this workspace on https://bitbucket.org/account/workspaces/.

I also get the following error when trying to access it from a previously cloned repository. 


You may not have access to this repository or it no longer exists in this workspace. If you think this repository exists and you have access, make sure you are authenticated.

Fatal: Could not read from remote repository.

Please make sure you have the correct access rights and that the repository exists.


I didn't leave this workspace. Please help me figure out what's going on.

Thank you very much!

1 answer

0 votes
Shwetha Suvarna
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
October 17, 2025

Hey @hao_li ,

Welcome to community...

Reviewing the internal logs we do not observe a workspace with the provided name.

I see that you have access to 8 Workspaces. But not to the workspace mentioned in the question.

To troubleshoot further on the Workspace access, I would recommend you raise a request with Atlassian at https://support.atlassian.com/bitbucket-cloud/.

Best Regards
Shwetha Suvarna

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