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After Restart of Bitbucket, Browsing repositories returns only http 500 error.

Rajesh1265
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July 13, 2018

After Restart of Bitbucket, Browsing repositories returns only http 500 error.

 

After Deleting ao_* tables able to browse repositories.

help us Sort it out. 

1 answer

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Anton Shaleev
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
July 13, 2018

Hi Rajesh

AO tables are related to Atlassian Active ObjectsThe goal of the Active Objects plugin is to provide a plugin data storage component that plugins can and should use to persist their private data

If the removal helped that means some 3rd party plugin had some issue with its AO tables and prevented Bitbucket from working properly. It's highly recommended not keep incompatible add-ons in your Atlassian applications as it can issue like this one.

Also, we wouldn't recommend you to remove all AO tables as you will lose the add-on's data stored in these tables.

The right approach would be to identify the plugin by the name of AO table on the page BASE_URL/plugins/servlet/active-objects/tables/list and then to troubleshoot or remove the plugin itself.

 

Best Regards

Anton

Rajesh1265
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
July 17, 2018

yes found bitbucket-importer-5.11.1.jar is the plugin causing problem.

without this able to start but showing some error popups. 

this issue stopping me deploy it with my company. 

Can i get refund of my licence?

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