All of my Downloads in a repository are missing!

[Marc Blank]

My repository for nina.plugin.when has lots ALL if its downloads.   Also, there's no Upload Files button.    This has been working for years....  Could use some help.

[Syahrul]

G'day, @Marc Blank 

Welcome to the community!

As mentioned in our blog, free workspace can no longer upload and download additional files. However, you can still use this feature to download raw repository data.

I hope this helps.

Regards,
Syahrul

[Marc Blank]

Ah, I see.   So you delete a bunch of user files, and excuse it by saying that you announced this in a blog post from months ago that nobody reads.   No email, no other notice.

I've seen some godawful customer treatment in my day, but this takes the cake.

This is the biggest crock of shit I've seen in 40+ years of coding.   You guys can go fuck yourselves.

[Syahrul]

Hey @Marc Blank 

We want to assure you that your files have not been deleted; they are still stored in the repository. With the new changes to a free plan, we have just disabled the ability to upload and download previously uploaded files.  

We understand that changes like this can be disruptive, and we have communicated this update via email since last year. Additionally, we delayed the implementation of these changes after our initial blog post to give everyone ample time to adjust.

If you need access to your files in the Downloads section, consider upgrading your plan to a paid plan and utilise the 30-day trial we offer to help you download the files in the Downloads tab.

I hope this helps.

Regards,
Syahrul