Approvals not reset after push to origin branch

[Jesus Manzanares]

According to 

https://confluence.atlassian.com/bitbucket/suggest-or-require-checks-before-a-merge-856691474.html

If the option is set up, when a change happens to the origin branch, then the approvals should be reset.

That is not happening right now. Is this a known issue?

[Daniil Penkin · Accepted solution]

Hello @Jesus Manzanares,

Approvals are reset when the source branch of a pull request is updated – is this what you referred to as origin branch? If you meant this, and approvals didn't reset, this sounds like a bug.

Can you please open a support case with us and specify the repository in question and when did you face the issue? We'll take a look at the repository and figure out what happened.

Cheers,
Daniil

[Jesus Manzanares]

You are correct, source branch. I will open the support case. Thank you very much!