BitBucket is Very Slow to Load

[Mathew Panat]

Hi Team, 

(Please CC to RRaman.PRJ@tatacapital.com)

We have just now updated the new license and the BitBucket is taking almost 10 minutes to load, please help URGENT.

Regards,

[Petr Vaníček]

Hi,

can you share more details about your instance like JVM values, memory, DBMS...?

Do you have any errors in application log?

[Mathew Panat]

Hello Petr,

Thanks for the responces, I am new to BitBucket, please guide me on how to get the details as you have asked ? I can share the details ASAP.

Regards,

[Petr Vaníček]

JVM values (jms and jmx) are in _start_webapp.sh (if you are using Linux) or inside  _start_webapp.bat (if Windows) in install folder.

Memory depends on your (virtual) server - you need to know this.

What type of DBMs are you using - PostgreSQL, MySQL, MS SQL,... Din it in Bitbucket in DOMAIN/admin/db.

Find more here: https://confluence.atlassian.com/bitbucketserver/scaling-bitbucket-server-776640073.html

Regarding logs: those are in both install folder and data folder. Look for errors in catalina.out file and in atlassian-bitbucket.log

[Mathew Panat]

Hello Petr,

-Xms=512m 

-Xmx=1g

DBMS is not yet configured , the System is very slow to load after updating the License.

Regards

[Petr Vaníček]

I don't think license is causing this kind of problem. 

Try set both JVM values to 1536m.

What you mean with "DBMS is not yet configured"? Are you using HSQL (file system DB - only for test purposes)? If yes then install normal DBMS like PostgreSQL and migrate data. It could help with speed a lot.

[Mathew Panat]

HI Petr,

We have PostGres, But the BitBucket is Not getting loaded, I will try changing the options of JVM. 

Please guide on how to load the BitBucket Faster in Browser.

Regards

[Mathew Panat]

And yes, as of now, we are using HSQL - as before the license was trial version, now we have the license,

Regards

[Mathew Panat]

Hi Petr,

After changing the jvm, the BitBucket is not loading fast.

Regards,

[Mathew Panat]

Hello Petr,

I have migrated the DBMS from HSQL to PostGres just now, and still the GUI loading is dead slow.

Regards,