Bitbucket backup fails after upgrading to DataCenter from Server

[Venkat Parimi]

We just migrated Bitbucket from server to datacenter, and the backup client is giving the following error:

/opt/Oracle/bb_backup.sh /opt/Oracle/bitbucket-backup-client-3.3.4

Running the Script from Config Folder

2018-08-20 13:55:41,733 INFO         Initializing

2018-08-20 13:55:44,731 INFO         Using Bitbucket 5.11.1

2018-08-20 13:55:45,089 INFO         Contacting Bitbucket

2018-08-20 13:55:45,642 INFO         Bitbucket has been locked for maintenance. It may be unlocked with token: 707b786d9593977caabb54c150f177470cbee45a

2018-08-20 13:55:46,125 INFO         Unlocking Bitbucket using token: 707b786d9593977caabb54c150f177470cbee45a

2018-08-20 13:55:46,247 ERROR        A backup could not be created

com.atlassian.bitbucket.internal.backup.client.BackupFailedException: Bitbucket responded with the following error message (409): BACKUP maintenance cannot be started; it is not available in a cluster.

at com.atlassian.bitbucket.internal.backup.client.RestBitbucketService.handleGeneralRestError(RestBitbucketService.groovy:348)

at com.atlassian.bitbucket.internal.backup.client.RestBitbucketService.startBackup(RestBitbucketService.groovy:310)

... 10 more frames available in the log file

[Michael Walker]

Hi Venkat,

Unfortunately, the Bitbucket backup client does not support Data Center environments. You are welcome to use DIY scripts or even the Zero Downtime backups (if you meet the system requirements).

[Venkat Parimi]

Hi Michael - I have few questions regarding this DIY scripts, can we have a quick phone conversation?

Thank You,

Venkat Parimi

[Daniel Eads]

Hi Venkat,

Just a heads-up that I've removed your contact info from your reply. Community is crawled by Google and posts are open to everyone - I wouldn't want you to start getting spam emails or telemarking calls because of us!

Cheers,
Daniel

[Michael Walker]

Venkat,

To follow up after Daniel's post, I saved your contact details in the ticket that your Colleague opened. Please see to SSP-31271 for more updates.