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Bitbucket starts up but hangs at that point..

Chris Kirby
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December 19, 2019

Hi, 

 

We're running an older version of BB - atlassian-bitbucket-4.11.0-x64

It's always been a little unreliable, usually requiring a restart every few days.. However today it's getting to the "Bitbucket has started successfully" but hanging at that point.. Nothing obvious in the logs.. Any ideas?

Git push/pulls appear to work fine. 

 

Thanks

1 answer

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Edward
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
January 2, 2020

Hi Chris,

It seems you may be running into this known bug:

https://jira.atlassian.com/browse/BSERV-10617

Please try the work-around provided and see if this resolved your issue. 

Thanks,
Edward 

Chris Kirby
I'm New Here
I'm New Here
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January 3, 2020

Thanks Edward, 

We don't quite have the same file we only have a start-webapp.sh inside the /bin directory. I've added;

-Dupm.pac.disable=true

On the 2nd line. Restarted, but doesn't seem to make any difference. 

Chris

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