Bitbucket user licensing

[Ken Weinstein]

Trying to find out how to handle this or if there is no way around.  I have the Bitbucket 10 user starter package running on a server linked to JIRA.  I created a Bitbucket group in JIRA where the users come from.  There are 10 users in that group.  But it appears it also is picking up my JIRA-Administrators group and counting both groups towards the total license.  There are 6 people in that group.  So it shows i have 16 users but only licensing for 10.   Is that a limitation of the starter package that it pulls both and you really can't have that many?  Huge difference in cost to go from 10 users and a few admins to paying for 25 users where you won't actually use most of those.

[Evan Slaughter · Accepted solution]

Hi Ken,

The attribute that determines whether a user is considered licensed or not, is whether the user falls into a group that is granted "Bitbucket User" permissions or higher within the "Global Permissions" page of your Administration section.

What you will likely need to do is see if the Jira group listed exists in the Global Permissions section in Bitbucket - and if so, you will need to either remove the users from the group that has been granted permissions, or change the group that has been granted "Bitbucket User" permissions to a more restrictive group.

For more information on the Global Permissions, we recommend checking out our article here on the topic.

Let us know if this helps!

Thanks,

Evan Slaughter