Bitbucket workspace notifications and permissions

[Panometric]

The admin has invited me to a workspace and even created a group and gave me admin the the workspace per this post: 

Yet  I have never received a notification.

• I get confluence notifications from the same company 
• I have checked my spam.
• In my bitbucket account settings, all the "email about " options are checked. 

Also, when I visit: https://bitbucket.org/ayudawear/<workspace>/settings it says I do not have permissions. 

I also do not see the workspace at: https://bitbucket.org/account/workspaces/ , yet I see it as https://bitbucket.org/<workspace>

It seems like the system is using a different email, but he said he saw my avatar when adding me, so that does not seem possible.

MY expectation is that if I use a link like:https://bitbucket.org/repo/create?workspace=<workspace> that the create workspace dialog would already have the workspace specified, or not even ask. But the workspace name is not in the list of possible workspaces.  

Any Ideas? 

[Panometric · Accepted solution]

That helped a bit, Thanks. The real kicker was knowing you must add a group to add permissions, and finding that. For some reason the main user does not seem to have the Setting gear icon on the Workspace menu, but I do now that I was granted Admin on the group.   

[Mark C]

Hi @Panometric

Thank you for reaching out to the community.

I checked your email address on our end.
I can see that it was listed in our email suppression list due to a bounced status.

How our email system determines the bounce status is based on the ISP response:

Bounces (aka Permanent Failures or 5xx Errors)

When we receive a 5xx response from the ISP, we will log a "bounce" event and determine the bounce classification based on the 5xx response string. (Bounces classified as "hard" bounces (code 10) are added to the suppression list.)

Reference: https://www.sparkpost.com/docs/faq/understanding-delays-bounces/

For this, I went ahead and removed the bounced status on our end.

Would it be possible for you to ask the admin to re-invite you again?

Let me know how it goes.

Regards,
Mark C