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By mistake bought BitBucket (server) edition instead of cloud edition.

Srinivasa Busireddy
Srinivasa Busireddy
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April 25, 2019

Hi, by mistake I have bought BitBucket Server edition. I have tried to cancel it online but it didn't let me. Can you someone tell me how to cancel the subscription?

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Danny Zuccaro
Danny Zuccaro
Community Champion
April 25, 2019

Hi Srinivasa,

You can request a refund or exchange on a server product license within 30 days of purchase. You will need to reach out to the Atlassian Sales Team. Details can be found here.

Hope this helps,

Danny

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