Can't see repositories when logged in using Gmail

[Oyeme]

Hi all,

I have multiple private personal projects and repositories created with a simple registration using email.

I tried to log in today using Gmail authentication. However, when I log in using Gmail authentication I don't see my projects at all. I can see only other friends' projects. It's completely empty. After an hour of investigation and pain, I logged in using my username and password so I can see my projects.

I use one email, and using email & password it list of repositories shows up, using Gmail the list of repositories and projects are not showing up

[Patrik S]

Hello @Oyeme and welcome to the Community!

Could you please confirm if the email you used to log in with Google and didn't see your repositories, and the email which you directly logged in to Bitbucket and was able to see your repositories were the same email? 

Also, when logging in with Google, could you please confirm you are looking at the right workspace that has your repos? You can change the workspace by clicking on your personal avatar in the top right and selecting the All workspaces option.

Thank you, @Oyeme !

Patrik S

[Oyeme]

Yes, the email is the same. I can see the shared workspace, but I don't see my workspace and my repositories.

[Patrik S]

Hello @Oyeme ,

I will raise an internal support ticket using the email you have posted this question, so we can investigate further. You should receive an email with the ticket link soon. In case you don't receive it, please let me know, so I can share the ticket link with you here (it's only visible to you and Atlassian staff).

Thank you, @Oyeme !

Patrik S

[rumschuettel-new]

I also experienced something similar, although for me it appears as if this account that I'm writing from uses the same e-mail address as the one of my original account (rumschuettel), and I cannot see the old repositories through it.

Unlike you, however, I can't even log into my old account anymore.