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Can't start BitBucket

Ahmad Heshmatipour November 28, 2023

Get the following when trying to access bitbucket:

A fatal error has occurred
The following problems occurred, which prevents Atlassian Bitbucket from starting:

Required plugin com.atlassian.activeobjects.activeobjects-plugin has failed to start
Required plugin com.atlassian.applinks.applinks-plugin has failed to start
Required plugin com.atlassian.atlassian-failure-cache-plugin has failed to start
Required plugin com.atlassian.auiplugin has failed to start
Required plugin com.atlassian.bitbucket.server.bitbucket-crowd-spi has failed to start
Required plugin com.atlassian.bitbucket.server.bitbucket-nav-links has failed to start
Required plugin com.atlassian.bitbucket.server.bitbucket-policies has failed to start
Required plugin com.atlassian.bitbucket.server.bitbucket-rest has failed to start
Required plugin com.atlassian.bitbucket.server.bitbucket-sal has failed to start
Required plugin com.atlassian.bitbucket.server.bitbucket-velocity-helper has failed to start
Required plugin com.atlassian.bitbucket.server.bitbucket-upm-accessor has failed to start
Required plugin com.atlassian.crowd.embedded.admin has failed to start
Required plugin com.atlassian.oauth.consumer has failed to start
Required plugin com.atlassian.oauth.consumer.sal has failed to start
Required plugin com.atlassian.oauth.serviceprovider has failed to start
Required plugin com.atlassian.oauth.serviceprovider.sal has failed to start
Required plugin com.atlassian.plugins.atlassian-clientside-extensions-runtime has failed to start
Required plugin com.atlassian.plugins.atlassian-client-resource has failed to start
Required plugin com.atlassian.plugins.atlassian-nav-links-plugin has failed to start
Required plugin com.atlassian.plugins.atlassian-plugins-webresource-plugin has failed to start
Required plugin com.atlassian.plugins.atlassian-plugins-webresource-rest has failed to start
Required plugin com.atlassian.plugins.jquery has failed to start
Required plugin com.atlassian.plugins.less-transformer-plugin has failed to start
Required plugin com.atlassian.plugins.rest.atlassian-rest-module has failed to start
Required plugin com.atlassian.soy.soy-template-plugin has failed to start
Required plugin com.atlassian.stash.ssh-plugin has failed to start
Required plugin com.atlassian.templaterenderer.api has failed to start
Required plugin com.atlassian.templaterenderer.atlassian-template-renderer-velocity1.6-plugin has failed to start
Required plugin com.atlassian.troubleshooting.plugin-bitbucket has failed to start
Required plugin com.atlassian.upm.atlassian-universal-plugin-manager-plugin has failed to start

1 answer

0 votes
Reese
Contributor
November 28, 2023

Have you tried clearing the plugin cache folders, and looked at tweaking plugin wait start-up time?

Ahmad Heshmatipour December 1, 2023

Renamed the folders in "Atlassian\ApplicationData\BitBucket\plugins" and added set "JVM_SUPPORT_RECOMMENDED_ARGS=-atlassian.plugins.enable.wait=360" in BitBucket\bin\_start-webapp.bat.  Changed the wait time to 720 and still get the same errors:

 

A fatal error has occurred
The following problems occurred, which prevents Atlassian Bitbucket from starting:

Required plugin com.atlassian.activeobjects.activeobjects-plugin has failed to start
Required plugin com.atlassian.applinks.applinks-plugin has failed to start
Required plugin com.atlassian.atlassian-failure-cache-plugin has failed to start
Required plugin com.atlassian.auiplugin has failed to start
Required plugin com.atlassian.bitbucket.server.bitbucket-crowd-spi has failed to start
Required plugin com.atlassian.bitbucket.server.bitbucket-nav-links has failed to start
Required plugin com.atlassian.bitbucket.server.bitbucket-policies has failed to start
Required plugin com.atlassian.bitbucket.server.bitbucket-rest has failed to start
Required plugin com.atlassian.bitbucket.server.bitbucket-sal has failed to start
Required plugin com.atlassian.bitbucket.server.bitbucket-velocity-helper has failed to start
Required plugin com.atlassian.bitbucket.server.bitbucket-upm-accessor has failed to start
Required plugin com.atlassian.crowd.embedded.admin has failed to start
Required plugin com.atlassian.oauth.consumer has failed to start
Required plugin com.atlassian.oauth.consumer.sal has failed to start
Required plugin com.atlassian.oauth.serviceprovider has failed to start
Required plugin com.atlassian.oauth.serviceprovider.sal has failed to start
Required plugin com.atlassian.plugins.atlassian-clientside-extensions-runtime has failed to start
Required plugin com.atlassian.plugins.atlassian-client-resource has failed to start
Required plugin com.atlassian.plugins.atlassian-nav-links-plugin has failed to start
Required plugin com.atlassian.plugins.atlassian-plugins-webresource-plugin has failed to start
Required plugin com.atlassian.plugins.atlassian-plugins-webresource-rest has failed to start
Required plugin com.atlassian.plugins.jquery has failed to start
Required plugin com.atlassian.plugins.less-transformer-plugin has failed to start
Required plugin com.atlassian.plugins.rest.atlassian-rest-module has failed to start
Required plugin com.atlassian.soy.soy-template-plugin has failed to start
Required plugin com.atlassian.stash.ssh-plugin has failed to start
Required plugin com.atlassian.templaterenderer.api has failed to start
Required plugin com.atlassian.templaterenderer.atlassian-template-renderer-velocity1.6-plugin has failed to start
Required plugin com.atlassian.troubleshooting.plugin-bitbucket has failed to start
Required plugin com.atlassian.upm.atlassian-universal-plugin-manager-plugin has failed to start

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DEPLOYMENT TYPE
SERVER
VERSION
7.19.2
TAGS
AUG Leaders

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