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Clone from Bitbucket repo in SourceTree Crashed

Teja Bhaghavathi
Teja Bhaghavathi April 1, 2022

when ever I want to clone a repo in the source tree using the remote function. the source tree just crashed without any error . which prevent me to clone any repo.

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Ben
Ben
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
April 3, 2022

G'day Teja!

Can you please try to uninstall/re-install the Sourcetree application? During this process, make sure you backup the configuration files first. There is an article that explains this process as well as the recent authentication changes from basic GIT username/password to AppPassword which also might be an issue:
https://community.atlassian.com/t5/Sourcetree-articles/Bug-Fix-Sourcetree-for-Windows-authentication-error-when/ba-p/1965968

Cheers!
- Ben (Bitbucket Cloud Support)

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