Collapse and Expand Not functioning on diffs in PRs

[Clinton Lawrence]

We just updated to Bitbucket Server v.6.5.1 and when looking at a diff in a PR, our users attempt to collapse the folders and unfortunately they do not collapse. They just stay expanded.

We are on the latest browsers and the server is running on Ubuntu 18? 

Has anyone experienced this? If so how can we resolve this? Is this a know bug to fixed in the later release?

[Evan Slaughter · Accepted solution]

Hi Clinton,

We've often seen these types of issues in the past when an upgrade is done to a Bitbucket Server instance, but a plugin is installed that is either incompatible or outdated with the new Bitbucket version.

Would you be able to try putting your Bitbucket instance into safe mode to see if this has any effect? This should temporarily disable all third party plugins - allowing you to see if one of these plugins may be causing the issue.

Hope this helps,

Evan Slaughter