Hi Mark!
The backup client you're referencing is meant for our Server platform. As a Cloud user you won't be able to use it as you don't have an infrastructure to run it on.
Regarding Bitbucket Cloud, it's not possible to create a backup of its settings, users, or any metadata in general. As for code and repositories, since you're using a distributed system (Git) your local copy would already work as a backup. Keep in mind that every clone of the repo is indeed a backup (although might not always be up to date), so if you want to be sure, you could clone your repositories to another location and use it as your backup.
You'll also find this response from Robert Massaioli very interesting:
From our side, we keep backups of Bitbucket Cloud repositories but they're for disaster recovery only, so please make sure you have your own copies. You can learn more about our backups at Does Bitbucket backup my repositories?
Hope that answers your question, Mark! If you need anything else, please let us know.
Best regards,
Ana
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