How to request garbage collection from support team

[TheresB]

Hello,

I always find people describing their issue (which is: after removal of files to reduce repo size, the size stays the same or increases), which is now also happening to me, but the solution is always that someone on the bitbucket team needs to support you, right? There is no way to do it youself? If this is the case, I would kindly request help to run gc on my repos, thank you!

[Mikael Sandberg]

Hi @TheresB

Welcome to Atlassian Community!

The Atlassian support team that is on here has been notified and they will reach out to you within 2 business days to get this resolved.

[TheresB]

Great to hear, thank you so much!

[Mark C]

Hi @TheresB

Welcome to the community.

I've Git GC against your repos, could you check if it reduces the size?

If not, could you provide the current repo sizes you'd like to run GC?

Regards,
Mark C

[TheresB]

Hi @Mark C ,

thank you for helping me out!

Unfortunately, the size was not reduzed especially with one repo that I am monitoring. It is 70MB on my local machine but over 700MB on bitbucket.. How would I send you the link, as the repo is private?

Best,

Theres

[hknguyenvu]

@Tansu Akdeniz @Mikael Sandberg I have same request. Please help me ping them.

[Tansu Akdeniz]

Hi @TheresB 

Welcome to the community.

Let me ping the Atlassian Team here. 

[TheresB]

Thank you as well!