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I cannot log in into bitbucket

Santiago Lopez
I'm New Here
I'm New Here
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September 21, 2021

Yesterday I was working on bitbucket and suddenly it log out

I tried to log in again but I cant

I am able to access to the main altassian page with my acconut and home bitbucket page also loads.

I cant log in and i don't know why.

When I try in mozilla it says: Unknown error happened

When I am in chrome it simply doesnt works

help :c

1 answer

0 votes
Theodora Boudale
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
September 22, 2021

Hi Santiago,

You mentioned that the home Bitbucket page loads.

Are you able to access the following workspace, and the public repo in that workspace, while being logged out?

I'd like to understand if you're able to view other public Bitbucket content and the error occurs only with login, or if there are issues with other pages as well.

- Are you able to log in to Bitbucket from a Private window of Firefox or an Incognito window of Chrome?
- Could you also please attach a screenshot of the page you see when you try to log in?

Kind regards,
Theodora

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