Forums

Articles
Create
cancel
Showing results for 
Search instead for 
Did you mean: 

Invitation not received

Eduardo Amaral Melo
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
June 16, 2025

Invitation to bitbucket not recieved. Not in spam

2 answers

0 votes
Mark C
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
June 18, 2025

Hi @Eduardo Amaral Melo

Welcome to the community.

I checked our internal logs, however, I can see that the invitation email is successfully sent to you. Check to see if it was caught up in your junk folder or if you have some filtering against Bitbucket Cloud.

Otherwise, could you check this with your mail admins/providers and see if they're processing the invitation email sent from us?

Regards,
Mark C

0 votes
Nikola Perisic
Community Champion
June 16, 2025

Welcome @Eduardo Amaral Melo 

Your email address ended up on the Atlassian surpression list. To resolve this you need to raise a support ticket for them. A lot of Atlassian team members are on this community and they will reach out through this post. You need to have at least Standard tier to raise a support ticket. Start the 14 day trial, cancel when you are finished. 

Link: https://support.atlassian.com/contact/

Eduardo Amaral Melo
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
June 16, 2025

So i just need to wait someone from Atlassian answer me here?

Suggest an answer

Log in or Sign up to answer
TAGS
AUG Leaders

Atlassian Community Events